We are looking for a reliable, motivated, and organized Virtual Assistant to join our growing cleaning company. This person will be an important part of our office team and will help support the day-to-day operations of the business.
This position involves working closely with our management team, customers, and cleaning teams to help keep communication and scheduling organized. You will also assist with customer service and sales by communicating with new and existing customers, following up with potential clients, and helping book new cleaning jobs.
We are looking for someone who is comfortable communicating with people, can learn new systems, follows instructions well, and is willing to grow with the company. You do not need to know everything when you start. We will provide training on our systems, services, pricing, and processes.
This is a good opportunity for someone looking for a long-term position with a growing company where they can learn, improve their skills, and take on more opportunities over time.
Responsibilities
● Help organize and update the daily cleaning schedule.
● Communicate with cleaning teams about jobs, schedules, and changes.
● Answer customer calls, messages, and emails.
● Respond to new customers interested in our services.
● Follow up with leads, potential customers, and estimates.
● Help prepare quotes and book new cleaning jobs.
● Keep customer and job information updated.
● Help resolve basic scheduling or customer service issues.
● Assist with administrative and office tasks.
● Communicate with the administrative team to help keep operations organized.
● Follow company processes and learn how to use our systems.
● Assist with other job-related tasks when needed.
Requirements
● Self-motivated and able to stay productive without constant supervision.
● Willing and excited to learn new skills, systems, and processes.
● Reliable and consistent with attendance.
● Good at showing up on time and being prepared for work.
● Organized and able to maintain a clean and professional workstation.
● Flexible and willing to adapt to changes in schedules or daily tasks.
● Good communication skills with customers and team members.
● Responsible, dependable, and willing to take initiative.
● Positive attitude and willingness to grow with the company.
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