Full-Time Appointment Verification Clerk | Direct with U.S. Company | Long Term | Benefits

Full Job Description

We are seeking a highly motivated, organized, and detail-oriented Appointment Verification Clerk to join our team. This role involves managing and categorizing incoming emails, confirming medical appointments with healthcare facilities, and obtaining treatment plans for clients. You will play a key role in ensuring accurate and timely communication between medical providers, patients, and our internal teams. Success in this position requires exceptional organizational skills, the ability to multitask in a fast-paced environment, and excellent English communication skills.

Company Overview: Elite Liens is a leading marketing company that specializes in connecting attorneys with medical providers. Our goal is to simplify the process for attorneys who need medical experts for their cases, by offering a free directory of qualified medical providers. We pride ourselves on being efficient, detail-oriented, and delivering exceptional customer service to our clients.

Job Responsibilities

• Categorize, organize, and respond to incoming emails promptly to ensure efficient follow-up.
• Ensure accurate data transfer and documentation between law firms and medical facilities.
• Accurately record appointment confirmations, treatment details, and updates in our system.
• Follow up with facilities or providers to resolve missing or incomplete information.
• Communicate appointment updates or changes to the internal team in a timely manner.
• Maintain organization and efficiency while managing a fast-paced workload.
• Collaborate with team members to ensure exceptional client satisfaction.
• Utilize tools such as Microsoft Teams, Zoho CRM, RingCentral, and Microsoft Office for daily operations.

Job Requirements

• Strong verbal and written communication skills in English and Spanish.
• Ability to handle a high call volume (50–60 calls per day).
• Proficient in email management and organization.
• Strong attention to detail and ability to follow instructions accurately.
• Ability to multitask and work well under pressure.
• Critical thinking and problem-solving skills.
• Ability to work independently as well as collaboratively with a team.
• Reliable computer, cellphone, and high-speed internet connection.

Full-time commitment: The working hours are from 8:30 a.m. to 5:00 p.m. PST. You will be required to sign a non-compete agreement and NDA confirming that Elite Liens, Inc. will be your full-time job, with no other employment, no exceptions.

If you are working multiple remote-jobs at once please do not apply.

Skills Required

• Email Support - Expert
• Cold Calling - Expert

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