Full-Time Legal Assistant Remote | Direct with U.S. Company | Long Term | Benefits

Full Job Description

Law Assist LLC provides specialized legal support services with a focus on precision, security, and client satisfaction, serving Orange County and Los Angeles County. Our work centers on three core areas: Demand Writing (summarizing medical records, building medical exhibits, and formatting compelling legal demands), HIPAA-compliant Document Retrievals (secure, confidential handling of legal and medical records), and comprehensive New Client Sign-Ups (full intake, dermatome injury charting, and TBI questionnaires).

We're looking for an organized, detail-oriented Legal Assistant to support our case files from intake through demand preparation. This role requires strong writing and research skills, comfort working across multiple case files at once, and a commitment to accuracy and confidentiality at every step.

Job Responsibilities

• Draft demand letters, using Claude and ChatGPT as drafting and research support tools.
• Prepare medical summaries, liability summaries, and liability illustrations/exhibits for each case file.
• Organize incoming medical records into the firm's standard format and maintain organized records in the designated Dropbox folder.
• Request medical records and itemized bills from providers, and request government records, including police reports.
• Track outstanding record and bill requests, following up on status until fulfilled.
• Enter and update client and case data in internal systems, reviewing regularly for accuracy and completeness.
• Send onboarding packets introducing our services to attorneys.
• Upload completed work product (demands, summaries, exhibits) to Dropbox and keep case folders current and organized.
• Conduct client sign-ups over the phone, and coordinate with and dispatch reps to complete in-person sign-ups.
• Qualify inbound leads and route qualified leads to the appropriate attorney office for sign-up.
• Support Elite Liens during downtime or as needed — assisting with scheduling, advocate referrals, appointment verification, records requests, and sending contracts to new clients.

Job Requirements

• Advanced written and verbal English communication skills.
• Strong organizational skills and attention to detail, especially when handling medical and legal documentation.
• Comfortable using AI tools (such as Claude and ChatGPT) to support drafting and research.
• Ability to multitask and manage multiple active case files in a fast-paced environment.
• Critical thinking and problem-solving skills, with the ability to work independently.
• Comfortable conducting client intake calls and coordinating with field reps for in-person sign-ups.
• Understanding of and commitment to HIPAA-compliant handling of sensitive documents.
• Reliable computer, cellphone, and high-speed internet connection.

Full-time commitment: The working hours are from 8:30 a.m. to 5:00 p.m. PST. You will be required to sign a non-compete agreement and NDA confirming that this will be your full-time job, with no other employment, no exceptions.

If you are working multiple remote jobs at once, please do not apply.

Skills Required

• Admin Support - Expert
• Email Management - Expert
• Cold Calling - Expert
• Time Management - Expert

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