Full Time Virtual Assistant for Cleaning Company (Remote - Florida, USA)

Full Job Description

Position: Virtual Assistant

Location: Remote (Must be based in Florida, USA)

Schedule: Monday through Saturday, 8:30 AM - 6:00 PM EST

About Us:

We are a professional cleaning company based in Florida, dedicated to providing top-tier cleaning services to residential and commercial clients. We are seeking a highly skilled and dependable Virtual Assistant to join our team and play a critical role in the daily operations of our business.

Responsibilities:

• Scheduling: Coordinate cleaning schedules for clients and ensure clear communication with both clients and cleaners.
• Customer Service: Handle customer inquiries, keep clients informed of their cleaning appointments, and resolve issues promptly.
• Cleaner Management: Ensure cleaners are aware of their schedules, monitor performance, and ensure quality work is delivered.
• Hiring: Recruit and onboard qualified cleaners to expand our team as needed.
• Client Conversion: Convert one-time clients into recurring customers through excellent service and follow-up.
• Sales: (Future responsibility) Handle sales inquiries, upsell services, and close deals with potential clients.
• Technology Use: Utilize CRM tools like GoHighLevel and scheduling software to streamline operations.
• Communication: Serve as the main point of contact between clients, cleaners, and management, maintaining professionalism and clarity.

Qualifications:

**MUST BE FLUENT IN BOTH ENGLISH AND SPANISH**

• Proven experience as a Virtual Assistant, preferably in the cleaning industry.
• Ability to multitask and handle a fast-paced work environment.
• Proficiency with CRMs like GoHighLevel and scheduling software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills in English.
• Bilingual: Fluent in Spanish and English (required) to effectively communicate with Spanish speaking cleaners and English-speaking clients.
• Punctual, dependable, and able to meet deadlines.
• Tech-savvy and adaptable to new tools and systems.

What We Offer:

• Competitive pay based on experience.
• The opportunity to grow with a dynamic and rapidly expanding company.
• Supportive team environment and training to help you succeed in the role.

If you are an organized, proactive, and bilingual professional with a passion for providing excellent service, we would love to hear from you!

Job Responsibilities

Responsibilities:

• Scheduling: Coordinate cleaning schedules for clients and ensure clear communication with both clients and cleaners.
• Customer Service: Handle customer inquiries, keep clients informed of their cleaning appointments, and resolve issues promptly.
• Cleaner Management: Ensure cleaners are aware of their schedules, monitor performance, and ensure quality work is delivered.
• Hiring: Recruit and onboard qualified cleaners to expand our team as needed.
• Client Conversion: Convert one-time clients into recurring customers through excellent service and follow-up.
• Sales: (Future responsibility) Handle sales inquiries, upsell services, and close deals with potential clients.
• Technology Use: Utilize CRM tools like GoHighLevel and scheduling software to streamline operations.
• Communication: Serve as the main point of contact between clients, cleaners, and management, maintaining professionalism and clarity.

Job Requirements

Qualifications:

**MUST BE FLUENT IN BOTH ENGLISH AND SPANISH**

• Proven experience as a Virtual Assistant, preferably in the cleaning industry.
• Ability to multitask and handle a fast-paced work environment.
• Proficiency with CRMs like GoHighLevel and scheduling software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills in English.
• Bilingual: Fluent in Spanish and English (required) to effectively communicate with Spanish speaking cleaners and English-speaking clients.
• Punctual, dependable, and able to meet deadlines.
• Tech-savvy and adaptable to new tools and systems.

Skills Required

• Customer Support - Expert
• Admin Support - Expert
• Sales - Expert

Attachments

No Attachments

The Report Job feature provides remote workers a way to directly report jobs that may violate Pros Marketplace's Terms of Service or Job Posting Policies.Although we verify and confirm every job post, this feature is specifically designed for reporting jobs that may be fraudulent, spam, fake, or inaccurate..