Inbound Lead Conversion & Engagement Manager

Full Job Description

We are seeking a high-energy, relationship-driven professional to convert a steady flow of warm, event-generated leads into active members, strategic relationships, and ongoing engagement.With hundreds of events and touchpoints each year, this role is responsible for ensuring that every connection leads to meaningful follow-up, clear next steps, and measurable outcomes.This is not a passive administrative role. This is a conversion-focused position that turns conversations into commitments and builds momentum across the community.

Job Responsibilities

Key Responsibilities

• • Respond to inbound leads quickly and professionally, following events, campaigns, and referrals 
  • Build and manage a structured pipeline of prospects from first contact to conversion 
  • Schedule and drive meet-and-greets, introductory calls, and follow-up meetings 
  • Convert prospects into members, sponsors, and active participants 
  • Maintain accurate CRM tracking, ensuring no lead goes untouched 
  • Collaborate with internal teams to align prospects with the right opportunities, committees, and events 
  • Execute consistent follow-up strategies to keep relationships moving forward 

Job Requirements

Ideal Candidate

• • Strong communicator who builds trust quickly 
  • Highly proactive with a strong sense of urgency 
  • Comfortable managing multiple conversations and follow-ups simultaneously 
  • Organized and disciplined in tracking pipeline activity 
  • Thrives in a fast-paced, people-driven environment 
  • Motivated by results, relationships, and community impact 

What Success Looks Like

• • Every event generates real follow-through and measurable engagement 
  • Warm leads consistently convert into meetings and memberships 
  • The Chamber becomes known for strong relationships and execution—not just networking 
  • A visible, active pipeline that drives continuous growth 

Bottom Line

This role sits at the center of the Chamber’s growth.

 If you can connect, follow up, and convert, you will make a measurable impact.

Skills Required

• Community Management - Intermediate
• Sales & Negotiation - Intermediate
• Communication Skills - Expert

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