Law Office - Virtual Assistant

Full Job Description

We are seeking a highly motivated and fluent English speaker to join our dynamic law firm as a Bilingual Client Services Coordinator. The ideal candidate will be responsible for maintaining client contact, opening insurance claims, obtaining medical records, scheduling appointments, and providing exceptional bilingual customer service.

Job Responsibilities

• Client Communication: Maintain regular contact with clients, ensuring their needs are met and providing updates on their cases.
• Insurance Claims: Open and manage insurance claims, ensuring all necessary documentation is completed accurately and promptly.
• Medical Records: Obtain and organize medical records required for case preparation and management.
• Appointment Scheduling: Coordinate and schedule appointments for clients with attorneys, medical professionals, and other relevant parties.
• Customer Service: Provide outstanding bilingual customer service, addressing client inquiries and concerns in a professional and timely manner.

Qualifications:

• Fluent in English and [Second Language]
• Excellent communication and interpersonal skills

Job Requirements

Fluent in English and Spanish

Skills Required

• English Translation - Expert
• Admin Support - Expert

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