Lead Intake Specialist PT

Full Job Description

Lead Intake Specialist

Working hours:  

Saturday and Sunday; 10 AM- 6 PM Central Time

100% WFH

Starting Salary: $659 USD/month

Job Responsibilities

Responsibilities:

- Client Intake Specialist.

- Appointment management (scheduling, confirmations, rescheduling, and calendar management).

- Handle inbound and outbound calls.

- Customer Service.

- Client Communication and Follow Up.

- CRM Management.

- Assist with other AdHoc tasks as needed.

Job Requirements

Qualifications:

- 1+ years of experience working as a Lead Intake Specialist or similar role.

- Experience in working in Customer Service roles.

- Experience working with Legal Industry or Sales is a PLUS.

- Excellent conversational English and Spanish speaking skills.

- Excellent English comprehension.

- Comfortable handling phone calls.

- Experienced in using different CRM tools.

- Ability to follow structured SOPs.

Personality Traits:

- Excellent Communicator.

- Can work independently.

- Reliable and Proactive.

Skills Required

• Project Management - Intermediate
• Sales - Intermediate
• Customer Service - Intermediate

Attachments

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