LEAD MANAGER / APPOINTMENT SETTER

Full Job Description

We are seeking a highly organized and professional Lead Manager / Appointment Setter to manage inbound and outbound follow-up with property owners. This role is responsible for nurturing leads, converting conversations into qualified leads and booked appointments, and maintaining accurate follow-up systems.You will work closely with the business owner to manage both new leads and existing warm leads, communicate clearly with prospects, and ensure no opportunity falls through the cracks.This position requires strong English skills, emotional intelligence, attention to detail, and the ability to build rapport quickly. This is a career-track role with long-term growth, training, and commission opportunities.

Job Responsibilities

Follow up with new and existing leads via calls, texts, and CRM

Dial approximately 100–250 calls per day

Connect with ~60 records per day

Convert conversations into qualified leads or appointments

Schedule appointments accurately on the calendar

Send follow-up texts and reminders

Maintain detailed and accurate CRM records

Track lead status, notes, and next actions

Communicate daily updates and pipeline status

Represent the company professionally at all times

Job Requirements

Excellent spoken and written English

Strong organization and follow-up skills

Prior experience in lead management, appointment setting, or sales

Ability to build rapport quickly and professionally

Comfortable handling objections and sensitive conversations

Experience with CRMs, texting platforms, and call tools

Detail-oriented and process-driven

Reliable schedule and commitment to full-time hours

Desire for long-term growth and responsibility

Bonus (Not Required):

Familiarity with motivated seller or listing conversations

Skills Required

• Cold Calling - Expert

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