Medical VA ( Job ID : DVDVA )

Full Job Description

Job Title : Bilingual Medical Virtual Assistant - LATAM Only

JobID : DVDVA

Location : Remote

Hours : Monday to Friday,  8:00 AM to 5:00 PM Central Time

Pay rate :  $6 to $7/hr (potential for higher compensation for exceptional candidates)

Job Overview: Our client is in medical practice seeking a full-time, remote Medical Virtual Assistant to support two clinics with various clerical tasks and patient communication. The ideal candidate will be fluent in both Spanish and English and will have some knowledge of medical terminology. This role is essential for managing data entry, patient notes, and other administrative duties as the practice transitions to a new EMR software.

Job Responsibilities

Key Responsibilities:

• Data Entry: Accurately input clinical notes and patient information into the EMR (Electronic Medical Record) software. The practice will be transitioning to DrChrono.
• Patient Communication: Make and receive calls to patients in both English and Spanish, addressing inquiries, scheduling appointments, and taking payments.
• Clerical Support: Assist with other office tasks, including payment processing, eligibility checks, and prior authorizations.
• Excel/Spreadsheet Management: Utilize advanced excel/spreadsheet skills to create, update, and manage spreadsheets that organize data, track patient information, and support reporting needs.
• EMR Software Transition: Work closely with staff and doctors during the transition to new EMR software, ensuring smooth data migration and system adoption.

Job Requirements

Qualifications:

• Language Skills: Fluent in Spanish and English.
• Medical Knowledge: Basic understanding of medical terminology and previous experience in a medical office or related field is a plus.
• Technical Skills: Familiarity with EMR/EHR software such as DrChrono or similar platforms.
• Communication: Excellent phone communication skills in both languages, with the ability to interact professionally with patients.
• Organizational Skills: Strong attention to detail and ability to manage multiple tasks effectively.

Skills Required

• Admin Support - Intermediate

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