🚨 Now Hiring: Lead Aggregator CSR (Speed-to-Lead Assassin)

Full Job Description

Lead Aggregator CSR (Speed-to-Lead Specialist)Remote | Full-Time | Valiant RoofingValiant Roofing is hiring a full-time Lead Aggregator CSR whose primary responsibility is SPEED-TO-LEAD.When a homeowner requests a roofing quote, we contact them immediately. This role is responsible for calling inbound leads fast, qualifying them properly, and scheduling appointments for our sales team.This is a high-call, high-accountability role for someone who thrives in a structured, performance-driven environment.Position OverviewThe Lead Aggregator CSR is the first point of contact for inbound roofing leads. You will be responsible for:

Calling every new inbound lead immediately

Setting qualified appointments for our roofing team

Logging all calls, notes, and outcomes inside the CRM

Following up on unanswered leads for 8 full days

Maintaining organized tracking and accurate reporting

Ensuring no lead is lost or forgotten

This position requires urgency, consistency, and strong communication skills.Key Responsibilities

Respond to inbound roofing leads with immediate outbound calls

Confirm homeowner information and qualify the opportunity

Schedule appointments based on availability

Execute an 8-day follow-up sequence for non-responsive leads

Track every interaction in the CRM accurately

Maintain daily performance standards for response time and call volume

Required Skills & Qualifications

Strong, clear, and professional English communication

Confident phone presence

Highly organized with strong attention to detail

Comfortable using CRM systems daily

Reliable internet connection

Ability to handle high call volume

Strong follow-through and accountability

Work Schedule

40 hours per week

Remote position

Must be available during assigned U.S. business hours

Compensation

Hourly pay based on experience

Performance-based growth opportunities

Raises available based on speed, consistency, and lead management quality

Video Application Requirement (Mandatory)To be considered, applicants must submit two short videos:

Internet speed test screen recording

A video introducing themselves and reading the following script clearly and professionally:

“Hi, my name is ___ and I’m with Valiant Roofing.

You just filled out a form to get a quote for your roof.

I’m calling to get that scheduled for you.”Applications without videos will not be reviewed.This role is ideal for someone who values speed, organization, and structure — and wants to grow with a performance-driven company.

Job Responsibilities

Job Responsibilities

Call every inbound lead immediately upon submission

Maintain strict speed-to-lead standards

Qualify homeowners and confirm accurate contact information

Schedule appointments for the roofing sales team

Execute an 8-day follow-up process for unanswered leads

Log every call, text, voicemail, and outcome inside the CRM

Keep detailed and organized notes on every interaction

Track daily performance metrics including call volume and appointments set

Ensure no lead is missed, delayed, or lost

Communicate clearly and professionally with homeowners at all times

Coordinate with internal team members regarding appointment updates

Maintain consistent availability during assigned U.S. business hours

This role requires urgency, organization, discipline, and strong phone communication skills.

Job Requirements

Job Requirements

Clear, fluent, and professional English communication

Confident and natural phone presence

Strong listening skills and ability to handle objections

Highly organized with strong attention to detail

Comfortable using CRM systems daily

Reliable high-speed internet connection

Quiet, professional work environment for calls

Ability to handle high call volume consistently

Strong follow-through and accountability

Self-disciplined and able to work independently

Available to work 40 hours per week during assigned U.S. business hours

This role requires urgency, reliability, and a strong performance mindset.

Skills Required

• Phone Support - Intermediate

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