Full Job Description

Job Position: Operations Coordinator with Shopify Experience - Latam

Location: Remote (EST Timezone)

Work Schedule: Monday - Thursday, 8:30 AM to 5:00 PM EST

Job Description:

We are seeking a dedicated and dynamic Operations Coordinator to join our team. This pivotal role supports various operational activities including customer service, quoting, accounts payable/receivable, and light supply chain management. If you are organized, analytical, and enjoy both communication and operational tasks, we would love to hear from you.

Job Responsibilities

• Customer Service: Handle daily communications with customers via phone calls and emails, ensuring outstanding service and support.
• Quoting: Prepare and follow up on customer quotes, contributing to sales conversion and customer satisfaction.
• Financial Management: Assist with accounts payable and receivable to ensure timely and accurate financial operations.
• Supply Chain Assistance: Support supply chain processes including inventory tracking and order fulfillment.
• Data Management: Maintain and analyze spreadsheets and databases for reporting on inventory and financials to aid decision-making.

Job Requirements

• Proven experience in operations, customer service, or a similar role.
• Strong analytical skills with proficiency in Microsoft Excel and other analytical tools.
• Excellent communication skills, comfortable with phone and email interactions.
• Detail-oriented with an aptitude for problem-solving.
• Ability to manage multiple tasks and prioritize effectively.
• Must have Shopify experience

Skills Required

• Shopify - Intermediate
• Administration - Intermediate
• Accounting - Beginner
• Customer Service - Intermediate

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