Outbound SDR Sales Manager

Full Job Description

ABOUT US

We are a growing company that provides fractional sales management services for managed service providers (MSPs). We specialize in building and managing SDR programs that consistently drive qualified meetings and pipeline growth for our clients.As we scale, we are seeking experienced Sales Managers to lead and coach SDR teams to peak performance.

We strongly recommend you review our 3D: Direction, DNA, and Drumbeat document to learn about our mission, core values, and how we do things. It is attached.

THE ROLE

We are hiring Sales Managers to lead teams of ~20 SDRs serving multiple MSP clients.This role is both client-facing and team-facing: you’ll be directly responsible for coaching SDRs, running effective meetings, and ensuring consistent results. The compensation for this position is 85% base salary and 15% commission, which is based on your SDRs hitting their sales targets.This is a remote, full-time role requiring overlap with US business hours. Our hiring process is below. 

KEY RESPONSIBILITIES

• Lead and manage a team of ~20 SDRs across multiple client accounts.
• Conduct 1:1 coaching sessions, weekly call reviews, and team training.
• Run 4 effective sales meetings and 8 huddles per month to align and motivate the team.
• Review at least one call per SDR each week and provide actionable feedback.
• Ensure each SDR sets a minimum of 4 qualified appointments per month.
• Monitor SDR data accuracy and enforce timely updates to reporting dashboards.
• Respond to SDR requests and manager tickets within 24 hours.
• Partner with clients to understand sales needs and align
• SDR strategy accordingly.
• Participate in client-facing calls and presentations to report on performance.

SUCCESS OUTCOMES

• All SDRs meet or exceed appointment-setting goals.
• 100% SDR reporting accuracy in roll-up reports.
• Clear, timely, and constructive coaching for every SDR weekly.
• Measurable team performance improvements based on coaching and training. 
• High client satisfaction with SDR output and program management.
• Required Qualifications5–10 years of experience in sales management, preferably leading outbound SDR teams.
• Proven ability to manage large, distributed SDR teams to consistent performance.
• Strong communication, presentation, and interpersonal skills (client-facing experience required).
• Demonstrated ability to use metrics and reporting to diagnose performance gaps and drive improvement.
• Experience running engaging team meetings, coaching sessions, and structured training.
• Ability to work remotely, manage multiple client accounts, and collaborate asynchronously.
• Reliable internet, professional setup, and ability to overlap with US working hours.

NICE-TO-HAVE

• Experience supporting Managed Service Providers (MSPs) or similar industries.
• Familiarity with common SDR tech stacks (dialers, CRMs, reporting tools, etc.

WHAT TO EXPECT IN OUR HIRING PROCESS

1. You apply here
2. We'll invite you to a virtual interview via email -- 10 minute video with 5 questions
3. You'll interview with our CEO to ask each other questions 
4. You'll interview with 1-2 members of the team to ask each other questions
5. We'll extend an offer and start onboarding 

Job Responsibilities

Job responsibilities are provided in the job description.

Job Requirements

Job requirements are provided in the job description.

Skills Required

• Lead Generation - Expert
• Cold Calling - Expert

Attachments

The Report Job feature provides remote workers a way to directly report jobs that may violate Pros Marketplace's Terms of Service or Job Posting Policies.Although we verify and confirm every job post, this feature is specifically designed for reporting jobs that may be fraudulent, spam, fake, or inaccurate..