We are looking for a detail-obsessed E-commerce Operations & Merchandising Specialist to help us build and maintain the best website experience in our industry. We manage a large, complex catalog that requires constant optimization—from on-page SEO and compelling product descriptions to image curation and conversion rate improvements.
This role is for someone who takes "perfection" personally. Beyond the creative side, you will be responsible for ensuring 100% data integrity, identifying incorrect pricing or data discrepancies, and proactively fixing any element of the customer experience that falls below our high standards. We have a mission-driven culture of excellence and are looking for a partner who is as committed to the "small details" as they are to the big picture.
Key Details:
Catalog Optimization and Conversion: You will be responsible for the hands-on optimization of our product catalog, ensuring every listing is built to convert. This involves writing and refining product descriptions that balance persuasive sales copy with on-page SEO best practices. You will curate and organize product imagery to ensure a premium visual experience, always looking for ways to improve the overall conversion rate through better content and layout.
Data Precision and Bulk Management: You will manage the absolute accuracy of our product data, including complex pricing, cost structures, and technical specifications. You must be comfortable performing bulk edits within Shopify, ensuring that every update is executed with 100% precision. Your role is to ensure that the backend data is as flawless as the frontend presentation, protecting our margins and the customer experience simultaneously.
Quality Control and CX Auditing: You will act as a proactive "sniffer" for issues across the website, conducting regular audits to catch subpar data, pricing errors, or formatting glitches. You will view the site through the eyes of the customer to identify and resolve any friction points in the user journey. We have high standards for our brand, and you will be responsible for catching the small details that others might miss before they impact the customer.
Operational Execution and Scalability: You will support the growth of our digital storefront by identifying systemic inconsistencies and implementing scaled improvements across the catalog. This requires a high degree of reliability and the ability to work effectively during Eastern Standard Time (EST) hours. You will take full ownership of your assigned tasks, ensuring that every update contributes to our mission of having the best website experience in the industry.
E-commerce & Shopify Expertise: You must have a strong background in e-commerce operations, specifically within the Shopify ecosystem. We are looking for someone who is a power user of the Shopify backend, comfortable handling complex bulk edits, and proficient with CSV imports/exports and product management apps. You understand how product data flows and how to manage large catalogs without compromising data integrity.
SEO & Conversion Mastery: You possess a deep understanding of on-page SEO and the mechanics of what makes a product sell. You have a proven ability to write persuasive, keyword-rich product descriptions and titles that rank well in search engines while maintaining a premium brand voice. You are familiar with image optimization, alt-text, and metadata, and you know how to curate visual assets to maximize conversion rates.
Exceptional Attention to Detail: Your greatest strength is your "eagle eye" for detail. You are someone who naturally notices the missing comma, the slightly off-color hex code, or the pricing error that others might overlook. You take pride in delivering work that is 100% accurate and you enjoy the process of auditing and "polishing" a digital experience until it meets world-class standards.
Technical & Analytical Proficiency: You are highly proficient in Google Sheets or Excel and are comfortable managing large datasets, including cost and pricing calculations. You approach problem-solving with logic and a "systems" mindset, looking for ways to streamline data management and prevent future errors. You are tech-savvy enough to quickly learn new tools and apps that help us scale our operations.
Professionalism & Logistics: This role requires a high degree of reliability and the ability to work 20–30 hours per week during Eastern Standard Time (EST) business hours. You must be an excellent communicator who provides clear status updates and flags blockers immediately. You thrive in a remote environment and demonstrate the proactive ownership necessary to manage a catalog of this scale with minimal supervision.
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E-commerce store. The home depot of golf cart parts, accessories, and lithium batteries. Our mission is to leverage our talents and resources to build best in class customer experiences
See current jobs and employer profileE-commerce store. The home depot of golf cart parts, accessories, and lithium batteries. Our mission is to leverage our talents and resources to build best in class customer experiences
See current jobs and employer profile