Banner Icon
Part Time
Dollar Icon$ 400 USD/Month

About

Full Job Description

Eco-Movers is a moving and storage company based out of Seattle Washington USA and has been in business for 14 years.  We have 9 locations and a staff of over 100 people in the United States.  We are looking for an experienced Customer Experience Admin to add to our team.


Job Responsibilities

Duties may include but are not limited to the following:

  • Create and resolve claims tickets, ensuring they are resolved quickly and to the customer’s satisfaction.
  • Monitor our Customer service Channel.
  • Take customer phone calls when necessary.
  • Reply to reviews and register them.
  • Send Thank You cards.
  • Send Emails to request reviews.
  • Truck audit for the Ops team (once a week)
  • Confirmation texts for the Ops team (once a week)
Schedule: 8:00 am - 12:00 pm
Days: Monday-Thursday and Saturdays
Days off: Friday and Sunday


Job Requirements

The ideal candidate will have excellent communication skills and a strong background in providing exceptional customer service over the phone.

Advanced English Proficiency:

  • Fluent in spoken and written English to communicate effectively with customers.
  • Ability to understand and address customer needs in a clear and professional manner.

Communication Skills:

  • Exceptional verbal and interpersonal communication skills.
  • Active listening ability to understand customer inquiries and provide accurate solutions.

Customer Service Experience:

  • Minimum of [1-2 years] experience in a phone-based customer service role.
  • Proven track record of resolving customer issues promptly and professionally.

Problem-Solving Skills:

  • Ability to handle customer concerns and provide solutions under minimal supervision.
  • Calm and empathetic approach to difficult situations.


Skills Required

  • Customer Service - Expert

Attachments

No Attachments

Report Job Icon
The Report Job feature provides remote workers a way to directly report jobs that may violate Pros Marketplace's Terms of Service or Job Posting Policies.Although we verify and confirm every job post, this feature is specifically designed for reporting jobs that may be fraudulent, spam, fake, or inaccurate..

Related Jobs

long term en100-remote-en
New
  • Salary:
    $500 USD/month
  • Availability:
    160 hrs/month
  • Applicants:
    3
  • English required:
    Intermediate
  • Date Posted:
    05-Feb-2025
  • Days Left:
    28

Do you know what 'proxies' are? Have you worked with the FB Business Manager, FB Ad Accounts and have you solved account bans/blocks/issues before? Do you know how to tal...

long term en100-remote-en100-external-link-english
Renewed
Full Time
  • Salary:
    $800 USD/month
  • Availability:
    160 hrs/month
  • Applicants:
    N/A
  • English required:
    Advanced
  • Date Posted:
    05-Feb-2025
  • Days Left:
    28

*Please apply with the external link providedWelcome to Stay Rafa, the premier destination for short-term rental and hospitality services in the Greater Philadelphia area...

long term en100-remote-en100-external-link-english
New
  • Salary:
    $800 USD/month
  • Availability:
    160 hrs/month
  • Applicants:
    N/A
  • English required:
    Advanced
  • Date Posted:
    05-Feb-2025
  • Days Left:
    28

We are currently seeking an experienced Customer Service Representative to join our US-based team.

long term en100-remote-en
New
Company Logo
locationUS
Full Time
  • Salary:
    $700 USD/month
  • Availability:
    160 hrs/month
  • Applicants:
    25
  • English required:
    Advanced
  • Date Posted:
    05-Feb-2025
  • Days Left:
    28

This is a remote position. No in person work. People living outside America are encouraged to apply.Our team members are the key to our success. If you join us, you will ...

long term en100-remote-en
  • Salary:
    $800 USD/month
  • Availability:
    160 hrs/month
  • Applicants:
    36
  • English required:
    Advanced
  • Date Posted:
    02-Feb-2025
  • Days Left:
    25

We are a boutique medical practice in Los Angeles, US, specializing in hormones, weight loss, and gut health. We are seeking a virtual front desk assistant with experien...

  • Date Icon
    Date Posted:
    15 days ago
  • Experience:
    Min 3 year
  • English Level:
    Advanced
  • Employment Type:
    Permanent
  • Education:
    Graduated from high school
  • Vacancy icon
    Vacancy:
    1
  • Availability:
    20 hrs/week
  • Applicants:
    49
About the Employer:
  • Preffered Working Hours:
    America/Los_Angeles UTC -07:00
  • Founded in
    2009
  • Total Jobs Posted
    33
  • Company size
    101 - 1000 employees

    Eco-Movers is a moving and storage company based out of Seattle, Washington USA. We offer a high level of service to our customers and specialize in residential moving. We have 2700+ online reviews!

    See current jobs and employer profile
  • Find full-time, long-term remote positions.
  • Work for companies around the world.
  • Do the job you love while working from home.