Receptionist / Client Communications Coordinator

Full Job Description

We’re a growing US criminal defense law firm looking for a dependable and organized receptionist to help support our rapidly expanding team. The successful applicant will enjoy a fast-paced work environment, appreciate collaborating with colleagues, and continually look for ways to improve their skills.

Our firm is continually growing, with never a dull moment, and staffed by people who genuinely care about helping clients through difficult situations.

This position is ideal for someone who enjoys communicating with people, staying organized, and being part of a growing company with long-term advancement opportunities.

Job Responsibilities

About Us:

•  A respected criminal defense firm based in the United States. We hire employees to grow with us and stay long-term.
• Strong opportunities for advancement as the firm expands.
• Click our website link for more information: brckdefense.com

If you think you’re the right person for this position then please apply by filling out the form at the following URL link (cut and paste link):

forms.gle/Qpz8DcMNDtYpKe1D6

Only applicants following this process and completing all responses will be considered.

Job Requirements

● 1+ years working in a customer service, receptionist, or phone support role.

● Excellent conversational and written English skills.

● Comfortable handling a large volume of inbound and outbound phone calls.

● Strong organizational abilities.

● Ability to follow systems and processes carefully.

● Warm, professional, and engaging personality.

● Reliable, proactive, and detail-oriented.

● Excellent communication skills.

● Coachable and able to take feedback well.

● Positive attitude and strong work ethic.

● Team-player mentality with the ability to work independently when needed.

● Comfortable working in a fast-paced environment with shifting priorities.

● Strong internet connection and dependable computer required for remote work.

● Previous legal experience is not required. We will train the right person.

Skills Required

• Admin Support - Intermediate
• Data Entry - Intermediate
• Customer Service - Intermediate

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