Remote Bilingual Paralegal Assistant

Full Job Description

Mission 

To provide high-velocity, high-accuracy support to the legal team by serving as the primary guardian of data integrity and client coordination. You ensure that every form, file, and financial record is audit-ready and that Hispanic immigrant families receive professional, empathetic service that reflects the firm’s commitment to doing the right thing.

Job Responsibilities

Outcomes

• First-Pass Accuracy: Prepare legal forms and document packets (simple cases/forms) with a 95%+ accuracy rate, requiring minimal attorney revision.
• 360° Due Diligence: Identify and flag 100% of discovered irregularities—whether missing client signatures, inconsistent dates in a file, or billing discrepancies—to the appropriate department within 24 hours.
• System of Record Integrity: Maintain 100% "Live" accuracy in Google Drive and CRM systems, ensuring all artifacts follow naming conventions and folder structures.
• Proactive Loop Closing: Ensure no client interaction (email, chat, or phone) goes more than one business day without a documented update or a clear "next step" set for the team.

Job Requirements

Competencies

• Analytical Observation: The ability to look at a document or account and see what is missing or incorrect, not just what is present.
• Ownership & Escalation: Taking personal responsibility for the accuracy of a file; if something "looks off," you proactively bring it to the attention of the attorney, operations, or finance teams.
• Checklist Discipline: A commitment to using the firm's established checklists and trackers to ensure "zero-defect" workflows.
• Bilingual Mastery: Fluent English and Spanish for high-stakes legal communication.
• Technical Proficiency: Quick adoption of Google Workspace, Odoo, and Hubstaff.
• Empathetic Professionalism: Managing client expectations with a high degree of dignity and respect.

Skills Required

• Editing and Proofreading - Expert
• Customer Support - Intermediate
• Admin Support - Intermediate
• Time Management - Expert

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