Remote Billing & Insurance Verification Specialist

Full Job Description

Position Overview

CAM Physical Therapy and Wellness Services LLC is seeking a reliable and detail-oriented Billing & Insurance Verification Specialist to support our operations team. This role is responsible for verifying patient medical benefits, maintaining accurate patient records, managing authorizations, and assisting with collections.

The ideal candidate has strong experience in U.S. medical billing, insurance verification, and medical terminology, and is comfortable working independently while collaborating closely with our billing team.

Job Responsibilities

Key Responsibilities

• Verify and explain patient insurance benefits (coverage, copays, deductibles, coinsurance, authorization requirements) prior to appointments
• Accurately update and maintain patient charts within the EMR system
• Follow up on pending balances and assist with patient collections
• Oversee and track insurance authorizations, including initial requests, follow-ups, and extensions
• Communicate with insurance companies, patients, and internal staff regarding benefits and authorization status
• Ensure all information is documented clearly and accurately in patient records
• Assist the billing team with claim-related follow-ups as needed
• Maintain compliance with HIPAA and company policies at all times

Job Requirements

Qualifications

• Minimum 1–2 years of experience in U.S. medical billing and insurance verification
• Strong understanding of medical terminology
• Knowledge of U.S. insurance plans (commercial, Medicare, workers’ compensation, etc.)
• Experience verifying benefits and obtaining authorizations
• Ability to read and interpret insurance eligibility and benefits details
• Strong attention to detail and organizational skills
• Ability to work independently and manage tasks without direct supervision
• Excellent communication skills (written and verbal in English)

Technical Requirements

• Reliable high-speed internet connection
• Quiet, professional remote work environment
• Experience with EMR systems (preferred)
• Proficiency in Microsoft Office (Excel, Outlook, Teams, slack)

What We’re Looking For

• Someone proactive and accountable who can take ownership of their role
• Strong follow-through on tasks and deadlines
• Ability to prioritize and manage multiple responsibilities efficiently
• A team player who can collaborate effectively with our billing and front desk teams

Skills Required

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