Sales Agent

Full Job Description

A Sales Agent is typically responsible for contacting prospective customers via phone call, text, or email.

Successfully convert both warm and cold leads into a sale. Use product knowledge to showcase the

solutions that our company can offer to prospects. Convince prospect customers to use existing

vouchers. Create a long lasting relationship with clients. Contribute to improving the current workflow by

creating and/or modifying existing call flows and scripts to improve conversion rates.

Job Responsibilities

Contact prospective customers via phone, text, or email.

Convert both warm and cold leads into successful sales.

Use product knowledge to present solutions tailored to customer needs.

Encourage customers to redeem existing vouchers.

Build and maintain long-term client relationships.

Provide feedback and contribute to improving sales workflows.

Create or adjust call flows and scripts to increase conversion rates.

Collaborate with team members to achieve sales targets.

Job Requirements

Good to excellent English both in verbal and written communication skills

● Outstanding listening skills and attention to detail

● Excellent phone etiquette

● A professional and courteous disposition

● Persuasive and results-oriented

Skills Required

• Customer Support - Beginner

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