Virtual Assistant

Full Job Description

We operate a busy chiropractic clinic in Florida and receive a high volume of new patient

leads from social media marketing and online campaigns. We are looking for a Spanish-

speaking Virtual Assistant / Appointment Setter whose primary role will be to follow up

with leads and convert them into scheduled appointments. The ideal candidate is

comfortable making outbound calls, sending SMS messages, and consistently following up

with potential patients until an appointment is booked.

Job Responsibilities

 Call new leads who expressed interest in visiting the clinic

 Follow up multiple times with leads who do not answer

 Send SMS and email messages to encourage appointment booking

 Schedule patient appointments using our online booking system

 Send appointment reminders to reduce no-shows

 Maintain organized records of leads and follow-ups

 Re-engage leads who previously showed interest but have not booked

 Communicate professionally with patients in Spanish and English

 Be comfortable making 40–60 follow-up calls per day

Job Requirements

Bilingual with excellent English and Spanish Skills

Phone Skills

Outbound Phone Skills

Skills Required

• Administration - Expert
• Customer Service - Expert

Attachments

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