Virtual assistant - Cleaning company

Full Job Description

We are looking for a General Administrative Assistant with a strong emphasis on sales to work on various admin tasks for our Cleaning Business. Duties of the Administrative Assistant include taking inbound sales calls, uphold a consistent close rate, assisting in daily office needs and managing our company’s general administrative activities. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. If you also have previous experience as a Secretary or Executive Administrative Assistant and familiarity within our industry, we’d like to meet you. Ultimately, a successful Admin Assistant should ensure the efficient and smooth day-to-day operation of our office.

About You

Excellent English Communication Skills

Tech-Savvy

Comfortable with Software

An eye for details

Able to work with minimal supervision

Must have the initiative to do tasks on their own

Self-motivation – ability to take on new tasks and learn/problem-solve quickly

Requirements

Answer inbound calls and emails and make outbound calls as necessary

Offer the products and services to the interested leads

Handle customer inquiries on all communication platforms used by the business

Assist in scheduling appointments/site visits

Ability to write clear and concise emails to prevent confusion

Be the first point of contact for customers

Possess an empathetic demeanor over the phone

Updating client information, processing orders over the phone, etc

Ability to work alongside different departments

Willingness to be assigned to other administrative tasks

Manage leads as they come in

Assist in recruiting contractors, manage job postings, review applicants, and help the client in onboarding the new employee

Maintain and manage records and other business and/or client information

Manage the social media pages of the business

Benefits

Commission bonuses for KPI targets.

Technical Requirements

Dedicated workstation at home

30 MBPS minimum Internet connection

Backup device and Internet in times of power outages

Job Responsibilities

NA

Job Requirements

NA

Skills Required

• Sales - Intermediate

Attachments

No Attachments

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