Virtual Assistant (Remote) - Here Is What You Get Working With Us

Full Job Description

Here’s What You Get Working With Us

• Fully remote position
• Base salary + performance-based bonuses
• Opportunity to work with growing U.S. service businesses
• Clear systems and structured training
• Opportunity for long-term growth and increased responsibilities
• A professional and supportive team environment

Who You Are

You are a reliable, organized, and tech-savvy Virtual Assistant who enjoys helping businesses stay efficient and well organized.You communicate clearly and confidently, especially on the phone, and you are comfortable interacting with customers in a professional and friendly manner.

A key part of this role involves taking and making phone calls with customers, so strong verbal English proficiency is essential.You are proactive, detail-oriented, and able to follow systems while managing tasks independently in a remote environment.You are also comfortable working with modern collaboration and productivity tools such as Notion, Slack, Loom, and Google Workspace.

Job Responsibilities

Your responsibilities will include:

Customer Communication

• Answering incoming phone calls from customers
• Making outbound calls to follow up with leads and clients
• Responding to customer inquiries and messages
• Scheduling appointments and confirming bookings

Administrative & Operational Support

• Managing and organizing inbox communications
• Updating CRM and customer records
• Data entry and maintaining organized records
• Supporting day-to-day business operations

Team Collaboration

• Communicating with the team using Slack
• Managing tasks and documentation using Notion
• Recording and reviewing instructions and training through Loom

Job Requirements

We are looking for candidates who have:

• Strong verbal English proficiency (very important)
• Clear and confident phone communication skills
• Strong written English
• Excellent attention to detail
• Ability to work independently and stay organized
• Reliable internet connection
• Comfortable learning and using new technology

Experience with the following tools is a plus:

• Google Workspace (Docs, Sheets, Gmail, Drive)
• Notion
• Slack
• Loom
• CRM systems
• AI tools such as ChatGPT

*Previous experience working as a Virtual Assistant, administrative assistant, or customer support representative is preferred but not required.

Skills Required

• Customer Support - Expert
• Admin Support - Expert
• Administration - Expert

Attachments

No Attachments

The Report Job feature provides remote workers a way to directly report jobs that may violate Pros Marketplace's Terms of Service or Job Posting Policies.Although we verify and confirm every job post, this feature is specifically designed for reporting jobs that may be fraudulent, spam, fake, or inaccurate..