Virtual Medical Assistants/Customer Service/Appointment Scheduling (Full-Time, Remote)

Full Job Description

Job Listing: Virtual Medical Assistant (Full-Time, Remote)

About Us:

We are a leading healthcare provider in the USA, committed to delivering exceptional medical services to our patients. Our team of dedicated professionals leverages the latest in health technology and practices to ensure the highest standards of care. We believe in the power of remote work to bring together the best talents from across the globe to contribute to our mission of transforming healthcare delivery.

Role Overview:

We are seeking a highly organized and detail-oriented Virtual Medical Assistant to join our remote team. This full-time role will support our doctors in the USA by handling a wide range of office-based tasks remotely. The ideal candidate will be a self-starter, capable of managing multiple tasks efficiently while maintaining the confidentiality and integrity of patient information.

Key Responsibilities can include:

• Administrative support, including managing schedules, appointments, and patient records.
• Handling correspondence with patients and other healthcare providers.
• Assisting with billing and insurance claims processing.
• Preparing and maintaining medical documents and reports.
• Providing support for telehealth services, including technical assistance for both doctors and patients.
• Contributing to team efforts by accomplishing related tasks as needed.

Qualifications:

• Excellent command of English & Spanish, both written and spoken.
• Proficient in Microsoft Office applications and able to quickly adapt to new software.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Prior experience in a medical office or similar role is highly preferred.
• A positive attitude and the ability to work independently with minimal supervision.

Job Responsibilities

Key Responsibilities can include:

• Administrative support, including managing schedules, appointments, and patient records.
• Handling correspondence with patients and other healthcare providers.
• Assisting with billing and insurance claims processing.
• Preparing and maintaining medical documents and reports.
• Providing support for telehealth services, including technical assistance for both doctors and patients.
• Contributing to team efforts by accomplishing related tasks as needed.

Job Requirements

Qualifications:

• Excellent command of English & Spanish, both written and spoken.
• Proficient in Microsoft Office applications and able to quickly adapt to new software.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Prior experience in a medical office or similar role is highly preferred.
• A positive attitude and the ability to work independently with minimal supervision.

Skills Required

• Spanish Translation - Intermediate

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