Abigail I am online now
AVAILABLE TO WORK
Dominican RepublicCustomer service and administrative support, for clients and requests
I can work as a
- Virtual Assistant
- Appointment Setter
- Customer Service Bilingual
$1440 /Month I accept:- Other
- Other
About me
Bilingual (English/Spanish) Psychology student with over four years of experience in healthcare administration and patient coordination. Highly organized and detail-oriented, with expertise in scheduling,... More
Skills
Customer Service & Admin Support
Project Management
Experience
Synergies Corporation
Bilingual Customer Support Specialist
Handled 70+ inbound/outbound calls daily for the U.S.-based clients, achieving a 95%+ first-call resolution rate and consistently exceeding QA metrics. Investigated and resolved complex account inquiries through active listening and strategic problem-solving.
Aizer Health Center
Bilingual Patient Care Coordinator | Virtual Medical Assistant
Managed multi-provider scheduling and calendar optimization for 5+ physicians, coordinating 30+ daily patient appointments and referrals with 98% accuracy. Streamlined patient onboarding, registration, and EHR/EMR under eClinicalWorks (eCW) documentation across Pediatrics, Women's Health, and Adult Medicine departments.
Education
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Hourly Rate (USD):
$9
Experience:
4 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Abigail
General Information
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