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Adriana A.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon El Salvador
I’m available for a long-term job

Bilingual Customer Support & Retention Expert.

I can work as a
  • Virtual Assistant
  • Project Manager
Full Time
Dollar icon $1600 /Month

I accept:
    • Wire Transfer
    • PayPal

This profile has not been socially verified yet
Adriana is a night Owl and can work anytime

About me

    Bilingual Operations & Customer Support professional with over 8 years of experience in high-pressure service, sales, and back-office environments. Proven track record of excellence, earning Top Performer awards at... More

Skills

Customer Service & Admin Support

Email Support
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4 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Phone Support
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5 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
CRM
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5 of 5
Project Management

Project Coordinator
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4 of 5

Experience

Company logo
2019 - 2025
Telus Digital
Retention Specialist Retention Manager

At TELUS, I progressed from Agent to Retention Manager, leading sales teams, resolving complex billing issues, executing retention campaigns, and earning Top Performer awards for exceeding goals.

Education

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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