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Adriana C.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Dominican Republic
I’m available for a long-term job

I have studies in Communications and Marketing.

I can work as a
  • Virtual Assistant
  • Call Center Agent
  • Customer Service Bilingual
Full Time
Dollar icon $1000 /Month

I accept:
    • Zelle

This profile has not been socially verified yet
Adriana is a morning Bird and wants to work during America/Santo_Domingo Time

About me

    I have plenty of experience in Customer Service, call center and virtual work. I have also worked in the legal area, personal injury as a case manager.

Skills

Communication

WebEx
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5 of 5
Zoom
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5 of 5
Customer Service & Admin Support

Email Support
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4 of 5
Customer Support
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5 of 5
Administration
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5 of 5
Phone Support
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3 of 5
Admin Support
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5 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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3 of 5
CRM
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5 of 5

Experience

Company logo
2014 - 2021
Boliviana de Aviación
Cabin Crew

Working as a cabin crew I was in charge of the passenger's safety but most of all of their confort on board.

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2021 - 2022
OA Foods/ Palmini
Custumer Service Manager

In charge of all communications with the customer, responding calls, emails, messages, reviews, complaints, etc.

Company logo
2022 - 2024
The Ward Law Group
Intake Case Manager

As a case manager I was assigned cases of personal injury, worked along clients and the attorneys through the legal process, establish communications with the insurances, gathering all documentation.

Company logo
2021 - 2022
Sunshine Communications
Call Center Representative

Provided service to hundreds of companies around the US taking calls and messages for all types of businesses and services

Education

2010 - 2018
Universidad Mayor de San Simon

I have a Bachelor's in Communications, and a Master in Marketing.

2020 - 2020
Master Cúmlaude

Master in Marketing, Sales and Communication.

Certifications & Courses

2022 - 2022
Marketing Digital

Basics of Digital Marketing, Youtube, Facebook and Instagram Ads, Design, SEO and SEM.

2022 - 2022
Graphic Design

Adobe Ilustrator, Indesign, Photoshop and Premiere.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Portuguese

Overall skills: Intermediate
Written Level: Beginner
Spoken Level: Intermediate

My Hobbies

    In my free time I love to watch movies and listen to music. I also enjoy cooking and eating. Every day I go for a walk with my dog, and I like to use this time to disconnect.

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