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Alexandra C.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Peru
I’m available for a long-term job

Communications graduate with 2+ years of experience as a copywriter.

I can work as a
  • Customer Support
Full Time
Dollar icon $700 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Alexandra is a morning Bird and wants to work during Pacific/Honolulu Time

About me

    Customer Success professional with experience in corporate filings and customer service. Adept at identifying customer needs, providing solutions and building long-lasting relationships to increase retention and... More

Skills

Communication

Zoom
★
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★
5 of 5
Skype
★
★
★
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★
5 of 5
Slack
★
★
★
★
★
3 of 5
Customer Service & Admin Support

Email Support
★
★
★
★
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4 of 5
Customer Support
★
★
★
★
★
4 of 5
Data Entry
★
★
★
★
★
4 of 5
Administration
★
★
★
★
★
4 of 5
Phone Support
★
★
★
★
★
3 of 5
Research
★
★
★
★
★
5 of 5
Admin Support
★
★
★
★
★
4 of 5
Email Management
★
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4 of 5
Customer Service
★
★
★
★
★
4 of 5
Photo Editing
★
★
★
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4 of 5
Market & Product Research
★
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★
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3 of 5
CRM
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★
4 of 5
Load More

Experience

Company logo
2017 - 2017
Bembos
Customer Service

- Provided good customer service by taking orders and handling money. - Developed tolerance to pressure, strong connections with clients, and problem-solving skills.

Company logo
2020 - 2022
VEX SOLUCIONES
Copywriter

- Managed ecommerce content and wrote UX content for landing pages, product copy, and articles/whitepapers. - Designed graphic pieces for marketing and sales collateral.

Company logo
2022 - 2023
ZENBUSINESS
Customer Success Agent

Managed the onboarding process of new businesses in the US. Ongoing customer support and corporate filings. Participated in improvement initiatives and provided training in different areas.

Education

2022 - 2023
Instituto San Ignacio de Loyola

Bachelor in Strategic Communications

2019 - 2022
Instituto San Ignacio de Loyola

Associate's degree in Journalism and New Media

2017 - 2019
Universidad Ricardo Palma

Bachelor's degree in Translation and Interpreting - French/German *Incomplete

Certifications & Courses

2016 - 2016
First Certificate in English (FCE)

Cambridge English certificate with grade A

2019 - 2019
English Language Teaching (ELT)

Completed course in English teaching.

2013 - 2016
English as Second Language

Completed course in English as second language - Advanced Level

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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  • Hourly Rate (USD):
    $4.38
  • Experience:
    6 years
  • English Level:
    Advanced
  • Availability:
    160+ hrs/month
  • Education:
    Graduated
  • Currently Employed:
    No
  • Monthly Salary:
    Negotiable
  • Looking for:
    Long-term job
  • Can Work Immediately:
    Yes
Alexandra C.
General Information
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