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Alejandra L.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

I am a graduated English teacher, and I am currently working on private tutoring

I can work as a
  • Customer Support
  • Admin Support
  • Recruiter
Part Time
Dollar icon $800 /Month

I accept:
    • Payoneer

This profile has been successfully verified with Linkedin
Alejandra is a night Owl and wants to work during America/Costa_Rica Time

About me

    Customer Service Rep, Learning Specialist, Language Specialist, Language Team Depart Sup, Talent Acquisition, English Teacher.

Skills

Accounting

Accounting
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2 of 5
Communication

Google Hangouts
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4 of 5
GotoMeeting
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5 of 5
WebEx
★
★
★
★
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5 of 5
Loom
★
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2 of 5
Zoom
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5 of 5
Skype
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5 of 5
Slack
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5 of 5
Other Tools
★
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5 of 5
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Experience

Company logo
2010 - 2014
Sitel Nicagua
Learning Specialist

Customer Service group of Virgin Mobile USA, I started as an agent and got promoted to Learning Specialist. I trained more than 100 new employees, created up-trainings to enhance CSA and IR

Company logo
2014 - 2016
Concentrix
Product Trainer

Worked as product trainer for a cliente named Navinet. Developed manuals, training materials, and worked with QA team to improve the client's processes and workflow.

Company logo
2016 - 2021
Onelink, Webhelp
Language Studio Supervisor

Trained potential employees to improve their English communication skills so that they get hired by the accounts. Managed Nicaragua's team at a regional level. Worked with different departments.

Company logo
2022 - 2023
Perfect Smile Braces
Virtual Receptionist

Appointment Setting Customer service email SMS phone calls

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Education

2008 - 2017
UNAN-Managua

Teaching English as a Foreign Language

Certifications & Courses

2012 - 2012
Learning Specialist

Learning Specialist Certification from Sitel

2012 - 2013
Learning Specialist Certification

Learning Specialist Certification by client Virgin Mobile, now under Sprint prepaid group umbrella.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Handmade Jewelry, Languages, cooking, series specially Asian ones (Koreans mainly), spending time with my family and friends

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  • Hourly Rate (USD):
    $20
  • Experience:
    10+ years
  • English Level:
    Advanced
  • Availability:
    40+ hrs/month
  • Education:
    Graduated
  • Currently Employed:
    Yes
  • Monthly Salary:
    Negotiable
  • Looking for:
    Short-term Job
  • Can Work Immediately:
    Yes
Alejandra L.
General Information
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