Inbound and outbound call management, customer satisfaction and problem solving
I’ve managed large pipelines navigating through different CRM to maintain order regarding leads as well as to bring support to current and possible customers, managing over 100 calls a day including emails and... More
Manage communication with leads from 4 different dental clinics both in English and Spanish locking in a 40 percent contact rate and 25 percent show up rate on booked appointments
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