Alejandro U. I am offline now
AVAILABLE TO WORKI manage operations, optimize processes, and drive success across clients
I can work as a
- Program Manager
$3000 /Month I accept:- Wire Transfer
- Payoneer
- Wire Transfer
- Payoneer
About me
Successfully launched and managed a micromobility program, leveraging Power BI and Excel for tracking. Enhanced agent behaviors through process scrubbing, fostering an optimal work environment with continuous... More
Skills
Communication
Customer Service & Admin Support
Experience
Concentrix
Operations Manager
Experienced Operations Manager with 6 years in BPO, specializing in client management, a people-first approach, and financial optimization. Skilled in planning, problem-solvingand team development
IBEX Global
Client Services Manager
As a Client Services Manager, I serve as the primary bridge between clients and internal operations, ensuring business objectives and client expectations align seamlessly.
Education
Universidad Nacional de Ingeniería
I have a major in computer engineering with specialization in project management frameworks and high level process detailing
Certifications & Courses
Business Intelligence
I have specialized skills in analyzing and transforming raw data into actionable insights to support business decisions. I am proficient in BI tools like Power BI and Excel, and I excel in data visualization, reporting, and data management.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
French
Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner
My Hobbies
I'm passionate about guitar and music, having played in an orchestra and performed major concerts in my country. I also love video games with rich stories and dream of starting a YouTube channel to share covers of... More
Hourly Rate (USD):
$18.75
Experience:
7 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
No
Alejandro U.
General Information
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