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Aleska P.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Customer service representative specialized in medical and legal field

I can work as a
  • Virtual Assistant
  • Customer Support
  • Admin Support
Full Time
Dollar icon $500 /Month

I accept:
    • Payoneer

This profile has been successfully verified with Linkedin
Aleska is a night Owl and can work anytime

About me

    For the last 6 years I've been working directly with customers, giving specialized support to a travellers' insurance company and a legal organization, managing to operate smoothly even on tight deadlines,... More

Skills

Accounting

Quickbooks
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(*)
(*)
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4 of 5
Communication

Zoom
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(*)
(*)
( )
4 of 5
Skype
(*)
(*)
(*)
(*)
( )
4 of 5

Experience

Company logo
2021 - 2022
Mil Mujeres Legal Services
Bilingual Paralegal

I delivered legal advice to the clients, answered the hotline with a flow of more than 50 incoming calls daily resolving customer's concerns, and scheduled meetings with staff/clients.

Company logo
2017 - 2021
Euroamerican Assistance
Customer and Medical Coordinator Representative

I ensured that medical documents (bills and reports) sent by the customers were authentic. Analyzed complex cases and reported to supervisor and in charge of answering clients question via email/phone

Company logo
2022 - 2023
Grupo Noa International
Virtual Assistant

Coordinate appointments for the physicians, reducing scheduling errors and now shows. Organize over 30 electronic emails of daily client communications ensuring frequent and prompt responses.

Education

2020 - 2022
ICPNA

Advanced Program for Adults in the English Language

Certifications & Courses

2022 - 2022
EF SET Certificate

The achieved English level is 84/100 on the EF SET score scale and C2 Proficient according to the Common European Framework of Reference (CEFR). The EF SET score is calculated as an average of the reading and listening scores.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

French

Overall skills: Intermediate
Written Level: Beginner
Spoken Level: Intermediate
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