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Alexandra R.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

Managing client accounts and delivering efficient customer support.

I can work as a
  • Graphic Designer
  • Call Center Agent
Full Time
Dollar icon $720 /Month

I accept:
    • Payoneer

This profile has not been socially verified yet
Alexandra is a morning Bird and wants to work during America/Costa_Rica Time

About me

    English professional with a Bachelor's degree in Graphic Design. Strong communication skills in English and Spanish, with a high capacity for adaptation and fast learning. Focused on continuous development and the... More

Skills

Communication

Zoom
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4 of 5
Slack
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4 of 5
Customer Service & Admin Support

Email Support
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4 of 5
Phone Support
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4 of 5
Research
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4 of 5
Email Management
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4 of 5
Customer Service
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4 of 5

Experience

Company logo
2024 - 2026
Inspiro
Customer Service Agent

Comprehensive customer service management for ticket purchase and sales campaigns. User support in account management, including purchasing, selling, and transaction tracking processes. Efficient resolution of issues related to products, orders, and digital platforms, ensuring compliance with quality standards. Effective communication focused on customer satisfaction and user experience optimization. Support and guidance for new agents on the floor or within the team, assisting with onboarding, process clarification, and best practices to ensure service quality and operational efficiency. Recognized as a Platinum Agent for exceeding performance targets, demonstrating excellent communication, problem-solving skills, and commitment to customer satisfaction.

Company logo
2023 - 2023
Baoli S.A.
Language Interpreter

Simultaneous and consecutive interpretation from English to Spanish and vice versa. Bridged language gaps to ensure precise and effective communication between multilingual stakeholders.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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