Alinson M. I am offline now
AVAILABLE TO WORK
NicaraguaBilingual customer support and operations specialist improving service quality.
I can work as a
- Call Center Agent
$1000 /Month I accept:- Wire Transfer
- Wire Transfer
About me
Bilingual customer service and marketing professional with over three years of experience in customer support, real property management, billing management, and administrative roles within corporate environments.... More
Skills
Project Management
3+ years supporting U.S. clients, improving satisfaction, retention, and service coordination.
Experience
RPM Paramount
Maintenance Coordinator
Create and manage service and work orders, ensure accuracy and timely processing. Coordinate with internal teams and vendors to ensure on-time completion of services.
Tucker, Non & Associates
Legal Assistant
Answer and manage incoming client calls. Organize legal documents, schedule meetings, and provide administrative support.
Armoire
Customer Experience Supervisor
Promoted from Appointment Setter due to outstanding performance. Led and supervised a team of 10 agents focused on onboarding and retention.
SoFi Bank | Concentrix
SME Customer Service Representative
Served as Subject Matter Expert supporting over 15 agents. Achieved 95% customer satisfaction and reduced average handling time by 18%.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Hourly Rate (USD):
$6.25
Experience:
4 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Alinson M.
General Information
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