Alison Daniela P. I am offline now
AVAILABLE TO WORK
ColombiaBanking management technologist with experience in customer service.
I can work as a
- Call Center Agent
- Administrative Assistant
- Data Analyst
$700 /Month I accept:- Other
- PayPal
- Other
- PayPal
About me
Active English student with a current A1 level, with more than 6 years of experience in customer service through outbound/inbound calls and digital channels, providing solutions to customers according to their... More
Skills
Communication
Through this medium, he submitted reports to the company for which he worked on indicators and progress in Outbound and Inbound management.
Customer Service & Admin Support
Throughout my career, I have always worked in virtual, in-person, and telephone customer service, demonstrating excellent customer service and versatility.
Experience
Atento
Advisor - Trainer and experience analyst
Outbound/Inbound call center consultant, working for six months, achieving a promotion to trainer and experience analyst, training new teams for the required campaign.
Atento
operations supervisor
I was promoted within the organization as a supervisor, where I focused on monitoring indicators, managing databases, and implementing and managing digital channels (WhatsApp).
AGseg
Commercial Manager
Administration of insurance programs for surety and compliance, advising on the best insurance offerings on the market.
Education
SENA
I have a degree in Banking and Financial Institution Management from Technologist, graduating in 2018, focusing my knowledge on Banking and office tools.
FUNDACIÓN UNIVERSITARIA AREANDINA
I am currently deferred from my last semester of Business Administration, which I studied online.
SENA
I have additional courses in office tools such as Excel, Word, and customer service skills.
SMART - Academia de Idiomas
I am currently studying English at the Smart language academy, completing level A1.
Languages
English
Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
I'm a big fan of continuous learning and have always loved foreign languages. That's why I'm studying English. I hope to complete my vocational training (Business Administration), have a job that allows me to... More
Hourly Rate (USD):
$4.38
Experience:
6 years
English Level:
Intermediate
Availability:
160+ hrs/month
Education:
Graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Alison Daniela P.
General Information
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