Bachelor Of Tourism & Business Administration.
I have worked as a salesperson, assistant of the CEO, travel agent, customer service representative for semi bilingual and bilingual campaigns (Spanish-English)
• Multitasking Abilities. • Teamwork and Collaboration. • Training and Development. • Cultural Awareness. • Written Communication. • Flexible and Adaptable.
Partnered with sales, operations and field service teams to coordinate solutions. Managed fast-paced call center work to assist high volume of daily customers using multiple internal databases.
Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing the best solutions.
Responded to customer inquiries and provided technical assistance over phone and email. Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
Bachelor Of Tourism & Business Administration
• Building a positive culture. • Embracing a fast-paced environment. • Interested in solving challenges. • Willing to learn new skills. • Can manage confidential and sensitive data. • Able to lead teams.
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