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Amy U.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

Bachelor Of Tourism & Business Administration.

I can work as a
  • Virtual Assistant
  • Customer Support
  • Admin Support
Full Time
Dollar icon $800 /Month

I accept:
    • PayPal

This profile has been successfully verified with Linkedin
Amy is a morning Bird and wants to work during America/Bogota Time

About me

    I have worked as a salesperson, assistant of the CEO, travel agent, customer service representative for semi bilingual and bilingual campaigns (Spanish-English)

Skills

Customer Service & Admin Support

• Multitasking Abilities. • Teamwork and Collaboration. • Training and Development. • Cultural Awareness. • Written Communication. • Flexible and Adaptable.

Email Support
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4 of 5
Customer Support
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5 of 5
Data Entry
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4 of 5
Administration
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4 of 5
Research
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4 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5

Experience

Company logo
2022 - 2023
Nearsol Colombia SAS
Customer Support Professional

Partnered with sales, operations and field service teams to coordinate solutions. Managed fast-paced call center work to assist high volume of daily customers using multiple internal databases.

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2021 - 2022
Nearsol Colombia SAS
Customer Support Representative

Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing the best solutions.

Company logo
2019 - 2021
Teleperformance Colombia SAS
Customer Service Support Representative

Responded to customer inquiries and provided technical assistance over phone and email. Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.

Education

2010 - 2015
Universidad Nueva Esparta

Bachelor Of Tourism & Business Administration

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

French

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    • Building a positive culture. • Embracing a fast-paced environment. • Interested in solving challenges. • Willing to learn new skills. • Can manage confidential and sensitive data. • Able to lead teams.

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