Ana C. I am offline now
AVAILABLE TO WORK
HondurasCustomer support & intake specialist — bilingual, organized and reliable
I can work as a
- Customer Service Bilingual
- Live Chat Support Agent
- Email Support Representative
$1120 /Month I accept:- PayPal
- PayPal
About me
I have a solid experience in B2C client relations across healthcare, retail, electronics, athletic apparel, and hospitality and fitness equipment companies. Throughout my career, I've built strong client... More
Skills
Communication
Customer Service & Admin Support
Experience
Startek
Customer Support Advocate
I handled inbound calls for Walmart and Xfinity customers: resolved delivery and order issues, processed refunds and replacements, and provided phone-based technical and sales support.
Intouch CX
Client support specialist
I supported Airbnb hosts and guests and provided live chat support for Samsung. I learned to mediate between parties and manage multiple chats at once.
Results CX
B2C Support & Claims Resolution Speciali
Supported Humana members with Medicare coverage, billing, and claims under strict HIPAA rules. Working with mostly elderly callers taught me patience, clarity, and careful documentation.
Teleperformance Honduras
B2C Resolution & Installation Specialist
Started in customer service and was promoted to the Installation team — I manage orders end to end: scheduling, follow-ups, rescheduling conflicts, and refunds via Shopify/Stripe.
Education
Antares Bilingual School
Graduated from Basic education and Bachelor's degree in Humanities and Arts
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Hourly Rate (USD):
$7
Experience:
4 years 1 Month
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
No
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Ana C.
General Information
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