
it project manager and it service manager
am a systems engineer specializing in technology management and certified in ITIL, I have worked for companies in the pharmaceutical and logistics sector, in both I have developed implementation projects for the... More
Manage several development projects which were worked with specialized teams in the tools to be implemented, there was leadership, collaborative work and assertive communication.
Implementation of projects to optimize processes in the areas of customer service, environmental and medical processes, implementation of the entire IT service management model
Systems engineer focused on analysis, design and implementation of IT projects.
Specialization in Technology Management
Diploma in Service Management and Customer Experience
ITIL Intermediate Service Offerings and Agreements SOA
ITIL Intermediate Release, Control and Validation RCV
ITIL Intermediate Operational Support and Analysis OSA
reading, writing, listening to music, going to the movies, dancing, yoga, meditation, going to the gym

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