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Angelina S.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Venezuela
I’m available for a long-term job

I´m a Customer Support Specialist with 5 years of experience working remotely.

I can work as a
  • Sales And Marketing
  • Customer Support
  • Admin Support
Full Time
Dollar icon $1200 /Month

I accept:
    • Bitcoin
    • Cryptocurrency
    • +1

This profile has been successfully verified with Twitter and Linkedin
Angelina is a morning Bird and wants to work during America/Caracas Time

About me

    I´m a motivated and hard-working individual passionate about customer service, sales, and technology. I have a bachelor's degree in Computer Science. I have 5 years of experience working remotely for companies in... More

Skills

Communication

I described my self as a good communicator. Assertive communication is vital in the work environment.

Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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4 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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4 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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2 of 5
Market & Product Research
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3 of 5
CRM
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5 of 5

Experience

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2021 - 2022
Pine Grove Consulting, Inc
Customer Support Representative

I was a Customer Support Rep in charge of assisting customers with their transactions and responding to user queries via chat or email, running AML and KYC compliance checks and update the database.

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2018 - 2021
GB Advisors, LLC
Business Development Team Lider

Lead a team of 6 salespeople with mentoring and guidance through the customer journey.

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2017 - 2018
Markdebrand Marketing Agency
Sales Coordinator

I was in charge of training the sales force and coordinating the logistics of the sales department.

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2013 - 2017
Dataink Investments
Account Manager

I was in charge of managing the relationship with both existing customers and prospects.

Education

2003 - 2006
Community College Francisco de Miranda

I´m graduated in Computer Science with high experience and expert level in informatic systems.

Certifications & Courses

2006 - 2006
Customer Service Specialist

I obtained this certification through a specialized program that focuses on customer service best practices and principles. It includes courses in customer service principles, communication, problem-solving, conflict resolution, people skills, and leadership.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    What I value the most is the balance between work and personal life. I like going out with my daughter, walking my dog, and cooking.

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