I´m a Customer Support Specialist with 5 years of experience working remotely.
I´m a motivated and hard-working individual passionate about customer service, sales, and technology. I have a bachelor's degree in Computer Science. I have 5 years of experience working remotely for companies in... More
I described my self as a good communicator. Assertive communication is vital in the work environment.
I was a Customer Support Rep in charge of assisting customers with their transactions and responding to user queries via chat or email, running AML and KYC compliance checks and update the database.
Lead a team of 6 salespeople with mentoring and guidance through the customer journey.
I was in charge of training the sales force and coordinating the logistics of the sales department.
I was in charge of managing the relationship with both existing customers and prospects.
I´m graduated in Computer Science with high experience and expert level in informatic systems.
I obtained this certification through a specialized program that focuses on customer service best practices and principles. It includes courses in customer service principles, communication, problem-solving, conflict resolution, people skills, and leadership.
What I value the most is the balance between work and personal life. I like going out with my daughter, walking my dog, and cooking.
Hire the Best Remote Workers Across Latin America