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Roy Rafael G.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

Professional BOP customer service

I can work as a
  • Live Chat Support Agent
Full Time
Dollar icon $1000 /Month

I accept:
    • Cryptocurrency
    • Wire Transfer
    • +1

This profile has not been socially verified yet
Roy Rafael is a night Owl and wants to work during America/Bogota Time

About me

    Bilingual Customer Support Specialist (Spanish and English) with 5 years of experience assisting U.S.-based users with technical and billing inquiries across internet, cable, mobile, and landline services. Strong... More

Skills

Customer Service & Admin Support

Delivered bilingual technical and billing support via chat, email, and phone to U.S.-based customers, resolving hardware, software, and connectivity issues through investigative troubleshooting

Email Support
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4 of 5
Customer Support
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5 of 5
Data Entry
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3 of 5
Administration
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3 of 5
Phone Support
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3 of 5
Research
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5 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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3 of 5
Market & Product Research
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3 of 5
CRM
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4 of 5

Experience

Company logo
2020 - 2025
BPO Industries
Customer Support Agent | Floor Support | Chat Supervisor

Company logo
2020 - 2025
Foundever
Agent

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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