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Juan Pablo G.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

I'm an economist with 8 years of experience in BPO WFM. Finances and Marketing

I can work as a
  • Virtual Assistant
  • Financial Analyst
  • Data Analyst
Full Time
Dollar icon $500 /Month

I accept:
    • PayPal
    • Google Pay
    • +2

This profile has been successfully verified with Linkedin
Juan Pablo is a morning Bird and can work anytime

About me

    I'm worked with BPO handling international clients both as a customer service representative and also as WFM Management Analyst. With experience in RTA Management, Forecasting and Planning. I've worked also with... More

Skills

SEO

SEO
★
★
★
★
★
5 of 5
Google Analytics
★
★
★
★
★
5 of 5
SEM
★
★
★
★
★
5 of 5
SEMrush
★
★
★
★
★
5 of 5
Google Page Speed Insights
★
★
★
★
★
5 of 5
Ahrefs
★
★
★
★
★
5 of 5
Techinical SEO
★
★
★
★
★
5 of 5
On-Page SEO
★
★
★
★
★
5 of 5
Offsite SEO
★
★
★
★
★
5 of 5
Local SEO
★
★
★
★
★
5 of 5
Google WebMaster Tools
★
★
★
★
★
5 of 5
Google Keyword Planner
★
★
★
★
★
5 of 5
SimilarWeb
★
★
★
★
★
5 of 5
Google Search Console
★
★
★
★
★
5 of 5
Link Building
★
★
★
★
★
5 of 5
STEM Specialists

Data Science
★
★
★
★
★
5 of 5
Load More

Experience

Company logo
2020 - 2024
Teleperformance
WFM Management Sr Analyst

• Led strategic planning and workforce optimization, ensuring adherence to SLA and financial goals. • Developed forecasting models to analyze AHT, OCC, SLA, and arrival patterns, improving efficiency

Education

2012 - 2018
Universidad de Carabobo

I studied Economics, I have plenty of knowledge in statistic, marketing, finances and project management.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I'm a inline skater with a passion for fitness and calisthenics. I've been trying to leave a healthy lifestyle with a focus on having time to enjoy exercising.

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  • Hourly Rate (USD):
    $4.17
  • Experience:
    8 years
  • English Level:
    Advanced
  • Availability:
    120+ hrs/month
  • Education:
    Graduated
  • Currently Employed:
    No
  • Monthly Salary:
    Negotiable
  • Looking for:
    Long-term job
  • Can Work Immediately:
    Yes
Juan Pablo G.
General Information
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