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Astrid C.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Honduras
I’m available for a long-term job

Customer Service Specialist and Team Leader with BPO experience.

I can work as a
  • Customer Support
  • Admin Support
  • Customer Service Bilingual
Part Time
Dollar icon $640 /Month

I accept:
    • Other
    • PayPal
    • +1

This profile has not been socially verified yet
Astrid is a night Owl and wants to work during America/Costa_Rica Time

About me

    Seeking to leverage strong language skills and a background in customer service and operations to complete company tasks professionally and efficiently, contributing to team success while driving personal and... More

Skills

Communication

Google Hangouts
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4 of 5
Loom
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4 of 5
Zoom
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5 of 5
Slack
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5 of 5
Customer Service & Admin Support

Administration
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5 of 5
Phone Support
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5 of 5
Research
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
CRM
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4 of 5

Experience

Company logo
2019 - 2021
Alorica S.A.
Customer Service Representative

Company logo
2016 - 2019
Allied Global S.A
Customer Service Representative

Company logo
2021 - 2021
Zero Variance
Quality Analyst

Company logo
2019 - 2019
Startek
Customer Service Representative

Certifications & Courses

2025 - 2025
5 Minute Typing Test

Test to measure accuracy and typing speed.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I like watching series and movies while is being with my family members and pets. I also enjoy crocheting, coloring, and spending time in nature. I love learning and trying new things, traveling and taking... More

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