Astrid C. I am offline now
I am offline now
AVAILABLE TO WORK
HondurasI’m available for a long-term job
Customer Service Specialist and Team Leader within BPO experience
I can work as a
- Customer Support
- Admin Support
Part Time
$800 /Month I accept:- PayPal
- Stripe
- +1
- PayPal
- Stripe
- +1
This profile has not been socially verified yet
Astrid is a night Owl and wants to work during America/Costa_Rica Time
About me
A customer service specialist for over 6 years prioritizing the customer experience and providing great resolutions. Also, with leadership experience for 3 years, leading a team to success, keeping track of metrics... More
Skills
Communication
Google Hangouts
Loom
Zoom
Slack
Customer Service & Admin Support
Administration
Phone Support
Research
Email Management
Customer Service
CRM
Experience
2021 - 2026
Crescendo IA
Team Leader
Team leader with customer service background leading a successful team and answering to both client and agents questions while using data to improve procedures
Education
2015 - 2023
National Autonomous University of HN
Certifications & Courses
2025 - 2026
Data Management with Excel
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
To directly report workers that may violate Pros Marketplace's Terms of Service or Policies.Although we verify and confirm every remote worker profile this could happen and this feature is specifically designed for reporting remote workers that may be fraudulent,spam,fake, or inaccurate..
Hourly Rate (USD):
$10
Experience:
10 years
English Level:
Advanced
Availability:
80+ hrs/month
Education:
Graduated
Currently Employed:
No
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Astrid C.
General Information
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