Aura L. I am offline now
AVAILABLE TO WORK
ColombiaAdministrative Assistant: scheduling, follow-up & remote customer support.
I can work as a
- Web Developer
- Customer Support
- Administrative VA
$1120 /Month I accept:- PayPal
- Wire Transfer
- PayPal
- Wire Transfer
About me
Professional with over 5 years of experience in administrative area including scheduling appointments, case tracking, document management, and customer service both in person and remotely. Background in Software... More
Skills
Customer Service & Admin Support
Over 5 years supporting customers in person, by phone, and by chat. Handled scheduling, inquiries, and issue resolution with warm, clear communication in healthcare and remote support roles.
Project Management
Coordinated scheduling, case follow-up, and documentation across administrative and remote teams. Managed testing tasks and timelines during QA training, meeting deadlines and quality standards.
Experience
Sanación y Vida S.A.S
Asistente Administrativa y Atención al Cliente
- Scheduled and organized appointments, continuous case and user follow-up. - Document management: handling medical history, administrative records, and process documentation. - Customer service and issue resolution, both in person and remotely. - Support in sales closure and commercial services management. - Compliance with institutional protocols and confidential information handling.
Roma NH Group
Asistente Administrativa / Atención al Cliente
- Administrative and customer service management 100% remote, via email and chat. - Organization and tracking of multiple client requests simultaneously. - Clear writing of communications and documentation of cases handled.
Education
Certifications & Courses
Languages
English
Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
French
Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner
My Hobbies
I love running (athletics), hiking/mountaineering, and photography — capturing landscapes and moments during my outdoor adventures.
Tests
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Portfolios
Hourly Rate (USD):
$7
Experience:
5 years
English Level:
Intermediate
Availability:
160+ hrs/month
Education:
Graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Aura L.
General Information
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