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Karen R.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Executive Assitant and Customer Service Representative for more than 5 years

I can work as a
  • Admin Support
  • Customer Support
Full Time
Dollar icon $800 /Month

I accept:
    • PayPal
    • Payoneer
    • +1

This profile has been successfully verified with Linkedin
Karen is a night Owl and wants to work during America/Panama Time

About me

    I've have work as an assistant for a company called Tower's & Ram's S.A. which is a company that works on planning projects. At first, I was the accounting deparment assistant and then, I was promoted to the C.E.O... More

Skills

Communication

Skype and Zoon are my apps to go because they're friendly to all

Zoom
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5 of 5
Skype
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5 of 5
Slack
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3 of 5
Customer Service & Admin Support

My abilities relies on using all system like google and MS. Since I was an assistant. Yet, I'm a quick learner and that verifiable

Email Support
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5 of 5
Customer Support
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5 of 5
Microsoft Excel
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5 of 5
Data Entry
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5 of 5
Administration
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4 of 5
Phone Support
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5 of 5
Microsoft PowerPoint
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5 of 5
Research
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4 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Microsoft Office
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5 of 5
Microsoft Word
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5 of 5
Excel
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3 of 5
Customer Service
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5 of 5
Google Drive
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5 of 5
Google Docs
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5 of 5
OneDrive
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5 of 5
DropBox
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5 of 5
Photo Editing
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Market & Product Research
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CRM
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Freshsales
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Freshdesk
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Google Calendar
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5 of 5
Google Suite
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5 of 5
Insightly
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Pipedrive
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Sugar CRM
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Hubspot
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Nimble
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Nutshell
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LiveChat
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Google Sheets
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5 of 5
Salesforce Sales Cloud
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Experience

Company logo
2022 - 2022
Alorica
Customer Service Experience

To provide excellent service while performing outbound and inbound calls, collection, answering client´s inquiries, making reports. This project was set up for 3 month, currently have 6 month

Company logo
2014 - 2019
Tower's & Ram's S.A.
Executive Assistant

My role was to serve as a link between my boss and the other departments, email handling, making phone calls, schedule handling. Since my boss does not speak english I also performed as a translator

Education

2007 - 2012
Colegio Bilingue Anglo Panameño

Bachillerato in Science, Arts and Philosophy

Certifications & Courses

2019 - 2022
BA in Fine Arts and Music

This career focus on the cultural aspects: teaching, marketing and creating content in regards of arts and music.

2015 - 2015
Photoshop and Social Media

It was a three course about character design, branding, basic skills in photoshop and social media

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I'm a dancer (folk and modern), as well a musician. Currently is more than a passion, is my actual career since I'm majoring Fine Arts and Music. I do also like to write and read, learn new abilities like learning... More

Tests

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