Ayauna W. I am offline now
AVAILABLE TO WORK
ColombiaI am a customer service representativeI work in customer service, assisting customers with inquiries, resolving issues, and providing professional support to ensure a positive experience.
I can work as a
- Virtual Assistant
- Customer Support
$1500 /Month I accept:- Payoneer
- PayPal
- +1
- Payoneer
- PayPal
- +1
About me
Detail-oriented and empathetic customer support specialist with strong communication skills and the ability to support businesses remotely. Experienced in customer communication, administrative support, and task... More
Skills
Communication
Customer Service & Admin Support
I am very patient, empathetic and attentive
Experience
Modsquad
Customer Support Specialist
Answer incoming customer phone calls and provide professional support, make outbound calls to follow up with leads and existing clients, respond to customer inquiries via email, phone and messaging platforms, review purchase orders and create sales orders, perform data entry and maintain organized documentation, processed customer payments securely using Stripe, generated and distributed statements of account for client follow-up.
Sagility
Team Manager
Collaborate with the manager to create strategies to enhance service quality and efficiency, reviewed and validated employee time entries for payroll processing, leading and training customer support staff, tracking key performance indicators and ensuring team goals are met.
Apple
Technical Support
Completed customer insight reports and input over 10,000 units of data, listened, diagnosed and resolved technical issues by providing troubleshooting steps, proactively memorized company products to provide efficient service.
Education
Certifications & Courses
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner
Portfolios
Hourly Rate (USD):
$9.38
Experience:
7 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
No
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Ayauna W.
General Information
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