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Aysha S.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

I specialize in customer support, payment operations, and risk management.

I can work as a
  • Customer Support
Full Time
Dollar icon $1120 /Month

I accept:
    • Other

This profile has not been socially verified yet
Aysha is a morning Bird and can work anytime

About me

    I have over six years of professional experience in customer service, payment operations, and risk analysis. Throughout my career, I have supported remittance services, performed KYC verification, monitored... More

Skills

Communication

Zoom
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5 of 5
Slack
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5 of 5
Other Tools
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4 of 5
Customer Service & Admin Support

Email Support
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4 of 5
Data Entry
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4 of 5
Customer Service
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4 of 5
CRM
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5 of 5

Experience

Company logo
2020 - 2026
Remitly
Customer Service/Investigator/Lead

Progressed across customer support, risk, product testing, and partner operations, improving payment services through fraud prevention, collaboration, op excellence and continuous service improvement

Company logo
2020 - 2020
Foundever
Financial Specialist

Provided customer support for credit card accounts, assisting with payments, disputes, account inquiries, profile updates, and secure access recovery while ensuring compliance.

Education

2011 - 2015
San Martin

Certifications & Courses

2011 - 2015
Bachiller

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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