I specialize in customer support, payment operations, and risk management.
I have over six years of professional experience in customer service, payment operations, and risk analysis. Throughout my career, I have supported remittance services, performed KYC verification, monitored... More
Progressed across customer support, risk, product testing, and partner operations, improving payment services through fraud prevention, collaboration, op excellence and continuous service improvement
Provided customer support for credit card accounts, assisting with payments, disputes, account inquiries, profile updates, and secure access recovery while ensuring compliance.
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