Tata Consultancy Services. Senior Business Process Analyst
Comfort in building, changing & restructuring businesses for growth Skilled in providing customer and end- user help desk support. Excellent oral and written communication skills, strong multitasking and time... More
Designed effective training programs for both new and existing call center employees. Identify and assess training needs. Meet with managers and supervisors to develop, organize, conduct, and evaluate
Meet with customers in a sales environment to drive product sales and knowledge. Follow up with any clients to make sure that they are satisfied with product. Assemble all product displays in a given
Install, configure, upgrade, and troubleshoot problems related to hardware, software, and other equipment. Manage user network accounts through active directory. Accurately and thoroughly document all
Manage tasks such as data mining, data management, billing, and invoicing services, claims processing, support desk and preparing Export Documents, Letters. Also help senior management to drive the st
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