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Carlos M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Mexico
I’m available for a long-term job

Tata Consultancy Services. Senior Business Process Analyst

I can work as a
  • Virtual Assistant
  • Social Media Manager
  • Customer Support
Full Time
Dollar icon $2000 /Month

I accept:
    • Google Pay
    • PayPal
    • +1

This profile has been successfully verified with Facebook
Carlos is a morning Bird and wants to work during America/Mexico_City Time

About me

    Comfort in building, changing & restructuring businesses for growth Skilled in providing customer and end- user help desk support. Excellent oral and written communication skills, strong multitasking and time... More

Skills

Accounting

Bookkeeping
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4 of 5
Accounting
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4 of 5
Communication

Loom
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5 of 5
Zoom
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5 of 5
Skype
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5 of 5
Slack
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5 of 5

Experience

Company logo
2010 - 2014
Teleperformance
Trainer

Designed effective training programs for both new and existing call center employees. Identify and assess training needs. Meet with managers and supervisors to develop, organize, conduct, and evaluate

Company logo
2014 - 2018
Grupo Cuadra
Sales Consultant

Meet with customers in a sales environment to drive product sales and knowledge. Follow up with any clients to make sure that they are satisfied with product. Assemble all product displays in a given

Company logo
2018 - 2020
Tata Consultancy Services
IT Service Desk Technician

Install, configure, upgrade, and troubleshoot problems related to hardware, software, and other equipment. Manage user network accounts through active directory. Accurately and thoroughly document all

Company logo
2020 - 2022
Tata Consultancy Services
Senior Business Process Analyst

Manage tasks such as data mining, data management, billing, and invoicing services, claims processing, support desk and preparing Export Documents, Letters. Also help senior management to drive the st

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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