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Carolina M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon El Salvador
I’m available for a long-term job

I'm a medical doctor that has worked as a client experience professional.

I can work as a
  • Virtual Assistant
  • Customer Support
Full Time
Dollar icon $1600 /Month

I accept:
    • Google Pay
    • PayPal
    • +1

This profile has not been socially verified yet
Carolina is a morning Bird and wants to work during America/Tegucigalpa Time

About me

    I'm a medical doctor who has worked for 6 years with call centers. My first role was as a client experience professional, in which I performed tasks such as appointment setting, triaging patients, medical record... More

Skills

Customer Service & Admin Support

Email Support
★
★
★
★
★
5 of 5
Data Entry
★
★
★
★
★
5 of 5
Phone Support
★
★
★
★
★
5 of 5
Admin Support
★
★
★
★
★
4 of 5
Email Management
★
★
★
★
★
5 of 5
Customer Service
★
★
★
★
★
5 of 5
CRM
★
★
★
★
★
4 of 5

Experience

Company logo
2020 - 2024
Skycom
Medical Client Experience Professional

I worked for 3 years and 9 months with Skycom, during which I learned to work as a medical assistant, setting appointments, doing confirmations, and communicating between doctors and patients.

Company logo
2024 - 2026
The Office Gurus
Intake Specialist

I have worked for 2 years as an Intake specialist for a medical malpractice law firm. My role consists of interviewing patients and gathering information for lawyers to review.

Education

1983 - 1999
Macris School

2010 - 2025
Universidad Nueva San Salvador

Medical Doctor program. In order to graduate, I did my internship in the Hospital Nacional San Rafael, and my social year was un the UCSF Comasagua.

Certifications & Courses

2018 - 2019
Diplomado Salud Ocupacional

Occupational health diploma where we studied El Salvador Law to establish work safety.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

French

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

My Hobbies

    I am very passionate about helping other people with their problems. As a medical professional, being empathetic is part of me. My hobbies include cooking and trying out new recipes, journaling and outdoor... More

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  • Hourly Rate (USD):
    $10
  • Experience:
    3 years   9 Months
  • English Level:
    Advanced
  • Availability:
    160+ hrs/month
  • Education:
    Graduated from high school
  • Currently Employed:
    No
  • Monthly Salary:
    Negotiable
  • Looking for:
    Long-term job
  • Can Work Immediately:
    No
Carolina M.
General Information
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