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Cesar Ivan H.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Costa Rica
I’m available for a long-term job

Customer Service Supervisor managing a team of 10 employees.

I can work as a
  • Virtual Assistant
  • Copywriter
  • Customer Support
Full Time
Dollar icon $1000 /Month

I accept:
    • PayPal

This profile has been successfully verified with Linkedin
Cesar Ivan is a morning Bird and wants to work during America/El_Salvador Time

About me

    Fully bilingual English-Spanish Customer Service Supervisor with 22 years experience in customer support by phone, email and chat. Took college courses that provided advanced knowledge in different applications... More

Skills

Communication

Skype
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4 of 5
Slack
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3 of 5
Customer Service & Admin Support

Organized staff schedules, created activity reports, handled customer escalations, account verification and research, copywriting and proofreading marketing mass mail campaigns.

Email Support
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4 of 5
Customer Support
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5 of 5
Data Entry
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4 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
CRM
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5 of 5

Education

1993 - 1997
St Judes High School

High school graduate with a few programing and computer maintenance courses taken while in college.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Science fiction, fantasy and crime novels are my favorite subjects in books and TV/streaming sites. I love to travel to different countries and meet other cultures which is why I prefer to prepare my own trips and... More

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