I am Industrial Engineer but I have worked 15 years in different Call Centers.
Results-driven professional with 15 years of experience in high-volume, English-speaking environments. I possess a diverse background spanning customer service, sales, technical support, and recruitment. I have a... More
Provided academic mentoring to students, helping improve grades, test performance, and overall learning outcomes.
• Provided customer support via email and phone for Lyft Bikes and Scooters. Handled refunds, issue resolution, and escalations according to company policies.
Supported customers via email with refunds, complaints, and program education. Promoted rewards program and new offers Educated the customer about the new policies and promos so they can save money
Delivered B2B sales offers and discounts, strengthening client relationships to increase sales volume. Managed uniforms and sportswear sales, consistently providing outstanding customer service.
Conducted recruitment and interviews to evaluate candidate suitability for company profiles across U.S. states, with a focus on Texas. It was a bilingual position and I got assigned different cities
I studied the Industrial Engieer Carreer.
I studied and finished High School and got my diploma.
I studied English for 3 years to get my Certification Title.
I studied French for 3 years to get my Certification Title.
I studied in INATEC for 3 years and obtain my Title in Construction.
I love many sports and do exercice.
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