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Claudia Viviana P.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

Over 3 years of experience in customer service and translation from Eng to Esp

I can work as a
  • Virtual Assistant
  • Customer Support
Part Time
Dollar icon $800 /Month

I accept:
    • PayPal
    • Payoneer

This profile has been successfully verified with Linkedin
Claudia Viviana is a night Owl and can work anytime

About me

    I have worked for the following companies: 1. Teleperformance over a year so far as bilingual customer service for a tech company 2. Scotiabank 2 years and a half as a collections representative for the backend... More

Skills

Communication

Zoom
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5 of 5
Skype
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5 of 5
Customer Service & Admin Support

Customer Support
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5 of 5
Microsoft Excel
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4 of 5
Microsoft PowerPoint
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5 of 5
Microsoft Office
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4 of 5
Microsoft Word
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5 of 5
Customer Service
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5 of 5
Google Drive
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5 of 5
Google Docs
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5 of 5
Google Calendar
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5 of 5
Google Sheets
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5 of 5

Experience

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2021 - 2022
Teleperformance
Customer Service

Provide customer support for a social media company in issues related to app functionality.

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2019 - 2021
Scotiabank
Collections agent

Collections agent for the backend department for over 2 years and a half, managing customer issues related to their loans, credit cards, fraud cases, and new products.

Education

2010 - 2018
I.E.D Arborizadora Alta

Graduate from high school on 2018, with emphasize on cosmetic area

Certifications & Courses

2019 - 2019
EFSET English Certification

C1 English Level in Writing, Listening and Speaking skills.

2012 - 2012
Microsoft Office intensive course

Microsoft Office: Excel, Office, Power point and Access skills granted by SENA

2018 - 2018
Mathematics Upper-intermediate course

Certification granted by Universidad Nacional de Colombian in 2018, the course was successfully finished.

Languages

English

Overall skills: Advanced
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I enjoy dancing, singing, going to a picnic, horseriding, and workout(pilates, yoga and hiking). I am a big fan of watching Korean dramas

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