banner
worker img

Carlos M.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Account Manager | Customer Support Specialist| AI| Google Analytics

I can work as a
  • Customer Support
  • Sales And Marketing
  • Account Executive
Full Time
Dollar icon $1800 /Month

I accept:
    • Bitcoin
    • Cryptocurrency
    • +2

This profile has been successfully verified with Twitter and Linkedin
Carlos is a morning Bird and wants to work during America/Bogota Time

About me

    Hello, I am a bilingual international business bachelor who is native in Spanish and with a C1 certification in English and extensive work experience as a Customer Support Specialist as well as an administrative... More

Skills

Communication

Zoom
(*)
(*)
(*)
(*)
( )
4 of 5
Skype
(*)
(*)
(*)
(*)
( )
4 of 5
Customer Service & Admin Support

Customer Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Microsoft Excel
(*)
(*)
(*)
(*)
( )
4 of 5
Administration
(*)
(*)
(*)
(*)
(*)
5 of 5
Microsoft PowerPoint
(*)
(*)
(*)
(*)
( )
4 of 5
Research
(*)
(*)
(*)
(*)
(*)
5 of 5
Email Management
(*)
(*)
(*)
(*)
(*)
5 of 5
Microsoft Office
(*)
(*)
(*)
(*)
( )
4 of 5
Microsoft Word
(*)
(*)
(*)
(*)
( )
4 of 5
Excel
(*)
(*)
(*)
( )
( )
3 of 5
Customer Service
(*)
(*)
(*)
(*)
(*)
5 of 5
Google Drive
(*)
(*)
(*)
(*)
( )
4 of 5
Google Docs
(*)
(*)
(*)
( )
( )
3 of 5
Market & Product Research
(*)
(*)
(*)
( )
( )
3 of 5
Freshsales
(*)
(*)
(*)
(*)
(*)
5 of 5
Google Calendar
(*)
(*)
(*)
( )
( )
3 of 5
LiveChat
(*)
(*)
(*)
(*)
(*)
5 of 5

Experience

Company logo
2015 - 2021
Banco del Pacifico
Banking Services Assistant

Management of current accounts and savings of natural and legal person.Analysis and Management of Pacificard Credit Cards. Attention to claims and banking requirements.Dissemination of digital service

Company logo
2022 - 2023
Vistadash
Customer Support Specialist

Digital Marketing (CRM, SEO, SEM) Engagement Trends & Campaigns. Customer and supplier management. Reports, inventories and budgets loader. Data interpretation obtained from Google Analytics

Company logo
2023 - 2023
Ambassadors Management Services
Sales Development Representative

Pre-screening processes for truck drivers, ensuring a robust candidate pipeline. Managed the Ten Street database with precision to maintain organized driver records. Driver's engagement

Company logo
2023 - 2023
Mushroom Media Online
Project Manager

The role involves efficient management of customer orders using the corporate CRM, ensuring confirmation and optimal placement. Excellence in customer service is achieved by proactively resolving iss

Education

2008 - 2014
Unidad Educativa Javier

Bachelor of Science, Honor Roll for best grades

2018 - 2022
Universidad Tecnologica Ecotec

International Business Bachelor Completed

Certifications & Courses

2022 - 2022
Comercio Electrónico

Obtained on Google Activate endorsed by EOI

2022 - 2022
Fundamentos de Marketing Digital

Obtained on Google Activate and endorsed by IAB of Europe

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Data Analytics with SQL, Power BI, Python, Brazilian Jiu Jitsu, Crypto, Trading and Staking, Graphic Design

Tests

Please login to see test result
Company logo

xxxxxxxxxx

xx%
Company logo

xxxxxxxxxx

xx%
Company logo

xxxxxxxxxx

xx%
Company logo

xxxxxxxxxx

xx%
Report icon
To directly report workers that may violate ProsMarketplace's Terms of Service or Policies.Although we verify and confirm every remote worker profile this could happen and this feature is specifically designed for reporting remote workers that may be fraudulent,spam,fake, or inaccurate..